At MyCare, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our app and services.
We collect information you provide directly when you register, submit claims, or communicate with us. This may include your name, contact details, team members ID, medical documents, and dependent information.
Personal details such as name, email, phone number, and organization.
Claim-related documents including prescriptions, bills, and reports.
Your information is used strictly to provide and improve our services. This includes processing your claims, enabling dependent management, sending notifications, and maintaining user support. We do not sell or share your personal information with third parties for marketing purposes.
We use industry-standard encryption and secure servers to protect your personal and medical data. Access to your information is limited to authorized personnel and system administrators responsible for claim processing.
We only share your information with your organization or healthcare administrator for the purpose of claim processing. We do not share your data with external parties unless required by law.
By using the MyCare app, you consent to the collection and use of your information as described in this policy. You can withdraw your consent at any time by deleting your account or contacting support.
We may update our Privacy Policy from time to time. Any changes will be posted within the app and on our website. Continued use of the app after updates means you accept the new terms.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at support@mycare.com.